Answered By: Mary Ann Cullen
Last Updated: Jul 28, 2020     Views: 1965

For normal iCollege operation, including how to find your classes, be sure you watch the iCollege orientation video, linked from the iCollege login site.  On that same page, there are links to a System Checker and login information. 

(Tip: To find classes not listed in your courses, try a blank search in the "search for courses" box.) 

Screenshot of icollege homepage showing location of System Checker and Orientation video

For problems related to iCollege, contact the GSU Help desk by email or by calling 404-413-HELP (4357). You can also call the D2L Service desk (open 24/7) for issues related to D2L (the iCollege software).  The D2L Service Desk cannot help you with issues that are specific to GSU computers, iCollege settings, or add-ons, such as the Respondus Lockdown Browser. 

Lastly, for problems in an iCollege classcontact your professor. 

Most difficulties with printing documents from iCollege can be solved by saving the file to your computer or a flash drive, then printing from that file rather than printing directly from iCollege. 

 

(Please note: if you are having trouble accessing library materials please visit this faq or use the chat on the side of this webpage). 

 

updated 7/17/20 djm

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