Answered By: Library Reference
Last Updated: Aug 24, 2017     Views: 58

This answers applies to using Films on Demand, American History in Video and other streaming video resources provided by GSU Libraries, but it can also be used to address issues with YouTube and other free Internet sources.

This issue is not uncommon, but it does make it difficult to teach when this happens.

With YouTube and some other videos, a work-around is to open all of the videos before the class session. Once the videos are opened, put them all on Pause. The video will continue to buffer while the video is not playing. You may have to open these videos in different windows, but it works. When you are ready to play the video, it should already be loaded so it will play smoothly.

This method doesn't work with all of the videos in Films on Demand and American History in Video. To optimize performance of these streaming videos and improve the speed of your video playback:

  • Clear temporary internet files: Clearing your cache can lead to increases in performance. Steps taken to clear your temporary Internet files vary by browser. Consult your browser's help file for the best instructions to clear cookies, temporary Internet files, etc.
  • Update your Flash plug-in: If you are not using the latest version of the Flash plug-in for your preferred web browser, we recommend you update to the latest version. (You may not have permissions to do this on a classroom computer.)

OIT is trying to make sure all classrooms are adequately equipped to play streaming videos.  Please inform them of the classrooms having the issues at or 404-413-HELP (4357).


Live Help